AI Chatbot
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How to install AI Chatbot

A step-by-step guide to your first working conversation.

Before you begin
  • WordPress 5.8+ and PHP 7.4+.
  • Administrator access, the plugin ZIP and an active license.
  • An API key from a supported AI provider, with usage access.
  • Outbound HTTPS on your host. WP-Cron is used for scheduled indexing and maintenance.

1. Upload the plugin ZIP

In WordPress, open Plugins → Add New → Upload Plugin. Select wp-ai-chatbot.zip, click Install Now, then Activate. Upload the ZIP as a plugin, not a theme.

2. Activate your license

Open AI Chatbot → Settings → License. Paste your license key and choose Activate. Each key activates one website. The public widget, block and shortcodes require an active license.

3. Follow the setup wizard

Choose Set it up in the installation notice. Enter your business name, assistant name, industry and brand color. Choose your AI provider and enter your key. Select which content to index, then finish the wizard.

You can revisit the wizard at /wp-admin/admin.php?page=wpaic-setup.

4. Add your business knowledge

Open Knowledge, select the relevant public content types and run indexing. Add business facts for information that is not on your pages. Read the knowledge base guide for details.

5. Test a real visitor question

Open AI Chatbot → Dashboard and run the checks. Use the test box to ask a question about your business. Confirm that content is indexed and the provider responds. Your test uses the configured provider and can incur API usage.

6. Finish your visitor experience

Set the welcome message, display rules, lead fields and appearance. Configure consent, retention and usage limits. Test the public page while logged out, especially if the assistant is hidden from logged-in users.

Updating the plugin

Back up your site before updating. Available releases appear in the WordPress Plugins or Dashboard → Updates screens. Use Update now to install an available release, then test the widget. Settings and conversations live in the database.

Removing the plugin

Data is kept by default. If you enable the option to delete all plugin data under Settings → Privacy, deleting the plugin also removes that data. Export anything you need before choosing this option.

Documentation for the supplied WordPress plugin · Updated 14 September 2026